1How can I book a car with ZoomRide Rentals?
You can book a car directly through our website www.zoomriderentals.store
by selecting your preferred vehicle, rental duration, and completing the booking form. You will receive a confirmation email once your booking is approved.
2What documents do I need to rent a car?
Customers must provide a valid government-issued driving license, a national identity card or passport, and a credit/debit card for payment and security deposit.
3Is there an age requirement for renting a car?
Yes, the minimum age to rent a car with ZoomRide Rentals is 21 years. Drivers under 25 may be subject to an additional fee depending on the vehicle category.
4Can I cancel or modify my booking?
Yes, cancellations made at least 24 hours before the scheduled rental time are eligible for a full refund. Modifications are subject to vehicle availability and may affect the rental charges.
5What happens if I return the car late?
Late returns will result in additional charges. If the delay exceeds two hours, a full day’s rental may be charged. We recommend informing us in advance if you anticipate a delay.
6Do I need to pay a security deposit?
Yes, a refundable security deposit is required at the time of rental. The amount depends on the vehicle category and is returned once the car is inspected and found to be in the same condition.
7What should I do in case of an accident or breakdown?
In case of an accident, contact local authorities immediately and notify ZoomRide Rentals at info@zoomriderentals.store
. For breakdowns, our support team will assist you in arranging roadside assistance or a replacement vehicle.